Your trust deserves the same consideration as everything we create.
At Maison Alvora, we respect your privacy. This policy explains how personal information may be collected, used, shared, and protected when you interact with our website.
Depending on how you use our website, we may collect your name, email address, phone number, shipping and billing details, order history, and communications with us.
We may also receive technical information such as device details, browser information, and website activity.
We use personal information to process orders, arrange deliveries, provide customer support, maintain our website, and communicate important updates.
Where permitted and with any required consent, we may also send collection news and promotional communications.
Cookies and similar technologies may help our website function, remember preferences, understand website performance, and support relevant marketing.
Where required, you can choose whether to allow non-essential cookies. You can also manage certain cookie settings through your browser.
We may share information with service providers that help us operate our store, including ecommerce, payment processing, shipping, analytics, and customer support providers.
Information may also be disclosed where required by law or to protect legitimate legal rights.
We aim to use appropriate safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.
No online system can guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve relevant disputes.
“Privacy is not simply a policy. It is part of the respect we extend to every person who encounters our maison.”
Subject to applicable law, you may request access to your personal information or ask us to correct inaccurate details.
You may also request deletion or withdrawal of consent where the law provides those rights.
You may unsubscribe from promotional emails using the unsubscribe link provided in those messages.
Essential order and service communications may still be sent when necessary.
Some service providers may process information outside your province or country, where different data protection laws may apply.
We may revise this policy as our services or legal obligations change. Updated information will be published on this page.
Questions about your privacy?
Contact Maison Alvora