About Maison Alvora
This website is operated by Maison Alvora. References to “we”, “us”, and “our” refer to Maison Alvora.
By using our website or placing an order, you agree to these terms, subject to applicable law.
Terms & Conditions
A considered experience begins with clarity.
These terms explain the conditions that apply when you visit Maison Alvora online or purchase from our collections. Please read them before placing an order.
The Essentials
Our Collections
We strive to describe and present our garments accurately. Product colours, textures, and details may appear slightly different across screens.
Products are subject to availability, and we may update or discontinue items in our collections.
Pricing & Payments
Prices may be updated from time to time. The price confirmed at checkout applies to your order.
Applicable taxes, shipping fees, and any additional charges are handled according to the checkout process and applicable law.
Placing an Order
Please ensure your billing, delivery, and contact information is accurate when completing a purchase.
Orders may be declined or cancelled in cases such as suspected fraud, unavailable stock, or material errors, subject to consumer protection laws.
Delivery & Returns
Delivery arrangements, estimated shipping times, and return conditions are explained in our dedicated policy.
Applicable statutory consumer rights are not limited by these terms.
Intellectual Property
Original Maison Alvora designs, photography, written content, brand elements, and other materials may be protected by intellectual property laws.
Protected materials may not be reproduced commercially without appropriate authorization, except where permitted by law.
Website Use
We work to maintain an accurate and reliable website, although interruptions or errors may occasionally occur.
To the extent permitted by law, liability for circumstances outside our reasonable control may be limited. Mandatory legal rights remain unaffected.
External Services
Certain functions of our website may rely on external service providers, including payment processors, shipping partners, and ecommerce tools.
Those providers may have their own applicable terms and policies.
Privacy
Our handling of personal information is described in our Privacy & Cookie Policy.
Updates to These Terms
We may revise these terms to reflect changes in our services, business, or legal requirements.
Updated terms will be published on this page and will take effect as permitted by applicable law.
“Every meaningful relationship begins with trust, clarity, and mutual respect.”
Our Legal Framework
These Terms & Conditions are intended to be governed by the applicable laws of Ontario and the federal laws of Canada, subject to any mandatory consumer protections that apply in other jurisdictions.
Nothing in these terms excludes or restricts rights or remedies that cannot legally be limited.
For additional information about shopping with Maison Alvora, please visit our Frequently Asked Questions or contact our client services team.
We are here to assist you.
Contact Maison Alvora